At Saint Ascent, we want you to love your purchase. If you're not completely satisfied, we're here to help.
You may return eligible items within 14 days of receiving your order.
To qualify for a return, items must:
We cannot accept returns on:
Need a different size? Contact us within 14 days of delivery. Exchanges are subject to stock availability.
Once your return has been received and inspected, we'll notify you of the outcome.
If approved, your refund will be processed to your original payment method within 5–10 business days. Original shipping costs are non-refundable unless the item is faulty or incorrect.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos. We'll resolve the issue as quickly as possible.
Unless the item is faulty or sent in error, customers are responsible for the cost of return shipping.
For any return or exchange enquiries, please contact us at:
Email:
Number: 0845482027